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Thread: Setting Up Email

  1. #1
    poplarman is offline Junior Member
    Join Date
    Apr 2008
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    Default Setting Up Email

    Hi,

    Thanks for your previous help - I'm making good progress.

    I've just carried out a test registration but I didn't receive the Activation Email. I have a POP3 email server on the Host but my SMTP is on another website that I run. Can you please advise what my Mailer: settings should be.

    Many thanks

  2. #2
    Bagi Zoltán's Avatar
    Bagi Zoltán is offline Boss Cart consultant
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    Feb 2007
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    Veszprém, Hungary
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    Default

    Hello again, so if I were you I would let the email setting at the default state, which was the php mail function. The problem will be somehere else. If you use the default admin user, so you log in as admin into the administrator panel, please go to the user management selecting at the graphic control panel and you will be able to add your email adress by clicking on the Administrator name.
    If it is done, save and test again.
    Thanks

  3. #3
    poplarman is offline Junior Member
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    Bagi,

    Thanks for your quick response. I don't thing I explained that very well.

    I've ordered an item from the Shop and clicked on Checkout. I've then Registered a new User (not Admin) and entered a valid email address for that new user as well as all of the other items of Customer data.

    When I click on 'Send Registration' the next page tells me that a Activation Email has been sent to my email address - but the email does not arrive.

    In Configuration.php page there is a 'Mail' tab. I've set the dropdown to 'PHP mail function', entered a 'Mail From:' address, a 'From Mail:, and the default 'Sendmail Path' is set to /usr/sbin/sendmail. All of the fields below are left blank.

    But I still don't receive the customer activation email.

    Bob_H

  4. #4
    Bagi Zoltán's Avatar
    Bagi Zoltán is offline Boss Cart consultant
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    Default

    Bob,
    May I know the URI of your site, I would check the acvitation email, maybe it was lost in your spam folder.
    Thanks
    Bagi

  5. #5
    poplarman is offline Junior Member
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    Default

    Bagi,

    The URL is noahs-arc dot org dot uk (it's at a very early stage and only 1 item is there)

    I can confirm that I have received the Administrator email:
    Hello Noahs Arc Online Shop,

    A new user has registered at Noahs Arc Online Shop.
    This email contains their details:

    Name - Robert Harrison
    e-mail - REMOVED - INSUFFICIENT POSTS
    Username - Bob_H

    Please do not respond to this message as it is automatically generated and is for information purposes only

    But not the Customer Activation email to two test Customers (with valid email addresses).

    Bob_H
    Last edited by poplarman; 04-26-2008 at 12:57 PM.

  6. #6
    Bagi Zoltán's Avatar
    Bagi Zoltán is offline Boss Cart consultant
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    Location
    Veszprém, Hungary
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    Default

    Hello, sorry I was offline lately. I see that you have disabled the forced account activation. I tested the ordering ang the notification arrived successfuly
    Noahs Arc Online Shop
    26a Knowles Road

    FY8 2BQ Lytham St Annes
    Thank you for shopping with us. Your order information follows.

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